IELTS Letter on bought some clothing onlineYou have bought some clothing online and are not satisfied with your purchase. Write an email to the company that you bought the clothing from.
Dear Customer Support Team,
I am writing to express my dissatisfaction with a recent clothing purchase I made from your esteemed company. On [date], I ordered a pair of black jeans (order number: 123456) from your online store. However, upon receiving the package, I discovered a significant problem with the product.
The issue lies in the sizing of the jeans. Despite carefully following the size chart provided on your website, the jeans I received are considerably smaller than expected. The waist measurement is several inches smaller than the size indicated on the label, making them unwearable. I am disappointed as I was eagerly anticipating the arrival of this item and was looking forward to adding it to my wardrobe.
Moreover, I urgently require a replacement for the jeans. I have an important event coming up in two weeks, and the black jeans were intended to be a crucial part of my outfit. It would be greatly appreciated if you could expedite the replacement process to ensure that I receive the correct size in a timely manner. I kindly request your assistance in rectifying this situation promptly so that I can prepare for the upcoming event accordingly.
I understand that errors can occur during the order fulfillment process, and I trust that your company will take the necessary steps to resolve this matter satisfactorily. I kindly request a replacement pair of black jeans in the correct size as soon as possible.
Thank you for your attention to this matter. I look forward to your swift response and a resolution that meets my expectations.
Yours faithfully,
[Your Name] [Your Order Number] [Your Contact Information]
+1(604)825-8882
8232 120 Street, Unit 112, Surrey,BC , V3W 3N4
